Refund and Return Policy

GlowSonic Refund and Return Policy

At GlowSonic, your satisfaction is our priority. Please read our Refund and Return Policy below to understand how we handle returns and refunds for beauty, cosmetic, and skincare products purchased from our store.

Returns

  • Eligibility: You may return most unused, unopened, and undamaged products within 7 days of delivery.

  • Non-Returnable Items: For safety and hygiene reasons, certain items such as opened cosmetics, skincare products, and items marked "final sale" cannot be returned unless received damaged or defective.

  • Initiating a Return:

    • Contact us at 9993569906 or email glowsonic6@gmail.com with your order details and reason for return.

    • Our team will guide you through the return process and provide a return address.

Refunds

  • Inspection: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approval: If approved, your refund will be processed and Credited to your original payment method within 7–10 business days.

  • Shipping Fees: Shipping charges are non-refundable. Customer is responsible for return shipping unless the product is defective or there was an error on our part.

Cancellations

  • Orders can be cancelled within 12 hours of placing them or before they are shipped, whichever is earlier. Please contact us promptly for cancellations.

Contact Us

If you have any questions regarding your return or refund, please reach out via:

We are here to help and ensure you have the best experience shopping with GlowSonic!